Pre-Sales Questions (2)
What is web hosting?
Web Hosting provides you with a home for your web site on our web servers and allows you to establish a presence on the Internet.
Does Dias Web Solutions offer web hosting services to web design companies?
Absolutely! Dias Web Solutions offers special pricing on web hosting to webmasters looking to provide reliable hosting to their clients. To take advantage of our hosting plans, please contact Dias Web Solutions by clicking on the link below and inquire … Continue reading
Billing / Ordering FAQ's (4)
Why do you have Dias Computer Services on some pages?
Dias Computer Services is our main business name. Our merchant account is associated with Dias Computer Services. Basically, we operate two businesses under our main business name = Dias Computer Services. Rest assured, when you purchase any web hosting or … Continue reading
How do i order web hosting?
To order web hosting from Dias Web Solutions is real easy. Step One – take a look at our hosting packages Step Two – once you decided on the package that works best for your needs, on the bottom of … Continue reading
How does the Web Hosting billing work?
Web hosting is billing on a monthly basis, below is what to expect after you placed the order for web hosting: once we created your hosting account, we will contact you via the email address you provided during the payment … Continue reading
How to update your credit card on file
View below for specific instructions: if your currently being billed on a monthly basis with our online merchant account – 2checkout.com, you must contact them directly at: (Option #1 – via Online Form, Option #2 via Telephone) Option #1 – … Continue reading
EMAIL - FAQ's (14)
How to use webmail to access your e-mail account
You can use either the webmail interface or an email client. If you need help configuring email clients You can easily access your WebMail interface by just visiting: http://www.yourdomainname.com/webmail, where ‘yourdomainname.com’ is your actual domain name. If this is not working … Continue reading
How to configure email clients
You can use either the webmail interface or an email client. Check our tutorial on how to use cPanel webmail. If you decide to use an email client, such as Microsoft Outlook Express, MS Outlook, Mozilla Thunderbird and Eudora, see below … Continue reading
Blocked extensions for email
The following list of extensions are blocked from the server: ad[ep]|ba[st]|chm|cmd|com|cpl|crt|eml|exe|hlp|hta| in[fs]|isp|jse?|lnk|md[be]|ms[cipt]|pcd|pif|reg|scr|sct|shs|url If you are trying to receive or send and file that have these extensions, it will not be sent. If you want to send it, please zip the file … Continue reading
Comcast blocking port #25
see full article here: http://customer.comcast.com/help-and-support/internet/email-port-25-no-longer-supported/
How do i back up my emails in outlook express?
Here are the official links to the procedures from Microsoft: link to backup and restore: http://support.microsoft.com/kb/270670 link for profile files: http://www.insideoe.com/files/store.htm
How do i setup a catchall address?
First, let’s go through what a catchall address is. Usually email accounts at a domain have a specific user@domain syntax. By setting up a catchall address, you are essentially telling the mailserver that there is only one account at that domain, … Continue reading
I am able to receive and check my mail, but cannot send it using my mail client. What could be wrong?
Step #1: Make sure that your firewall isn’t blocking your mail client’s attempts to connect to the SMTP server. If this is the case, consult your firewall’s documentation to find out how to let the client go through the firewall. … Continue reading
setting up email with an iPad / iPhone
Click on Mail in your Settings app Select Other Add Main Account Name: Your Name email: your@email.com ( full email address ) pass: your password Description: Add your description Next Choose IMAP or POP (IMAP is Preferred) ( IMAP will sync emails with your server, so if you … Continue reading
Why am i not getting all my emails?
sometimes in a rare occasion your email client (outlook) may reject emails. this does not happen if you use the webmail we offer, but if you feel that you might not be getting all your emails, please check and make … Continue reading
Setting Up Email Accounts in Gmail
1. To begin, open Gmail and click on the gear icon at the upper-right of the browser window and select Mail settings. 2. In the links across the top of the Settings window, click Accounts and Import. In the Gmail mail settings, … Continue reading
Too much spam? try SpamAssassin
i don’t generally recommend enabling a spam filter on hosting accounts. reason for this is because they do generate false positives and may block emails that you should get. i do get requests to do something about the large amount … Continue reading
MAC Mail Setup:
General Information: Some helpful links: https://www.siteground.com/tutorials/email/mac-mail.htm http://www.plus.net/support/email/setup/mail-107-settings.shtml https://discussions.apple.com/message/19408099#19408099 — 5th message down for the “offline” message. | then the 7th message down.
Yahoo Main Server Info:
Yahoo seems to be making changes to their email settings. If you have an email account with yahoo and it doesn’t seem to get to its destination, take a look at their settings to verify you have it correct. below … Continue reading
OS X Yosemite: If your certificate isn’t being accepted
If a certificate is not accepted, it may have expired or it may be invalid for the way it’s being used. For example, some certificates may be used for establishing a secure connection to a server but not for signing … Continue reading
Domain Names (1)
What are my name servers?
Dias Web Solutions has two servers, depending what server your web site is on, will depend on what your name servers will be. to find our what server your web site is one, Contact Dias Web Solutions directly Our name … Continue reading
